Delivery Policy

United Kingdom

Free shipping on orders over £99.99

Standard tracked delivery                                  2 to 3 working days                                          £4.95

Areas such as Scottish Highlands & Islands, Scilly Isles and Isle of Man will take 2 days extra

 

International deliveries

Europe

Standard tracked delivery                                   2 to 4 working days                                        £12.95

 

USA

Standard tracked delivery                                   2 to 4 working days                                        £25.00

 

Other International Countries

(Canada, New Zealand, Australia, Switzerland)

Standard tracked delivery                                    3 to 7 working days                                       £35.00

 

 

International orders CUSTOMS & DUTIES

Have you looked into Custom & Charges applicable to your country?

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

Please see section 15 from our Terms & conditions – click here

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world.

As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. These additional costs are for the buyer to pay for and Solway Equestrian will take no responsibility for this.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.